Perry and RC Transmission get a 5+ rating in my book. Perry went above and beyond to answer all of my detailed questions. He also took pictures throughout the process of replacing transmission and differential seals, torque convertor, and rear engine main seal in our prized family 2001 Jeep Grand Cherokee WJ 4X4. RC Transmission labor pricing was very competitive. Perry did not charge extra labor costs to replace seals that were accessible by pulling the transmission (which had to be done for the main repair.) The parts cost were close to what I could purchase the parts for myself, not the 2 to 3 times markup of other transmission shops. Lastly, the cost to tow my vehicle 50+ miles was half the cost I found with my own shopping. I contacted three other highly rated, local transmission repair shops. They were not prepared to answer my detailed questions or just did not care. If you have any transmission maintenance or repair needs, I cannot more highly recommend RC Transmission.